PRIVACY POLICY

Last Updated: 27 August 2026

Afiix (“Afiix”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our websites, interact with our advertisements, submit an enquiry, purchase our educational products, participate in our programs, or communicate with us.

This Privacy Policy explains what information we collect, why we collect it, how we use it, when we may share it with third-party service providers, and the choices available to you.

Business Name: Afiix
Main Website: https://afiix.in/
Landing/Advertising Website: https://learn.afiix.in/
Business/Legal Location: Delhi, India
Email: care@afiix.in
Phone: +91 6295698107

By using our websites or voluntarily providing your information to us, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

Depending on how you interact with Afiix, we may collect information including:

Information You Provide

This may include:

  • Full name
  • Email address
  • Mobile or WhatsApp number
  • Billing information
  • Transaction information
  • Product or service purchased
  • Information submitted through enquiry or registration forms
  • Information provided when communicating with our support team
  • Information you voluntarily provide during surveys, feedback forms, or other communications

We aim to collect information that is reasonably necessary for the relevant purpose.

Payment Information

When you purchase a product or service from Afiix, your payment may be processed by an independent third-party payment processor.

Depending on the payment method and processor, payment information such as card, banking, UPI, or other payment credentials may be collected and processed directly by the payment provider.

Afiix does not intend to store complete payment-card or banking credentials on its own systems unless specifically required and lawfully permitted.

2. INFORMATION COLLECTED AUTOMATICALLY

When you visit our website or landing pages, certain information may be collected automatically through cookies, pixels, tags, scripts, server logs, analytics tools, or similar technologies.

This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Approximate location derived from technical information
  • Pages visited
  • Website interactions
  • Date and time of visits
  • Referring website or advertising source
  • General device and browser information
  • Cookie identifiers
  • Advertising or measurement identifiers

This information may be used for website functionality, security, analytics, advertising measurement, audience creation, remarketing, and improving our marketing activities.

3. COOKIES AND SIMILAR TECHNOLOGIES

Afiix may use cookies, pixels, tags, scripts, local storage, and similar technologies.

These technologies may be used to:

  • Keep our website functioning properly
  • Remember certain preferences
  • Understand how visitors use our website
  • Measure advertising performance
  • Measure conversions
  • Build advertising audiences
  • Conduct remarketing
  • Improve our website and marketing campaigns
  • Detect fraud, abuse, or security issues

Some cookies may be placed or managed by third-party service providers that provide analytics, advertising, payment, CRM, or other technology services.

Where consent is legally required for certain cookies or similar technologies, we will provide appropriate consent mechanisms.

You may also be able to manage or disable cookies through your browser settings, although doing so may affect certain website functionality.

4. META ADVERTISING AND MEASUREMENT

Afiix may use Meta advertising and measurement technologies, including Meta Pixel and other Meta Business Tools, to measure advertising performance, understand interactions with our website, create relevant advertising audiences, and conduct remarketing.

For example, these technologies may help us understand whether a visitor:

  • Viewed our website
  • Viewed a particular page
  • Submitted a form
  • Initiated checkout
  • Completed a purchase
  • Interacted with our advertising or content

Where permitted and appropriate, information collected directly from our website or through our customer interactions may also be used for advertising measurement or audience-related purposes on Meta’s platforms.

Any information shared with Meta will be handled subject to applicable requirements and Meta’s own policies and terms.

We do not sell your personal information to Meta.

5. GOOGLE ADVERTISING AND MEASUREMENT

Afiix may use Google advertising and measurement technologies, including Google Ads, Google Analytics, Google tags, conversion tracking, and related Google advertising tools.

These technologies may be used to:

  • Measure advertising performance
  • Measure conversions
  • Understand website interactions
  • Create or manage advertising audiences
  • Conduct remarketing
  • Improve advertising campaigns
  • Analyze website traffic and usage

Google may use cookies, device identifiers, or similar technologies to support advertising and measurement activities, subject to Google’s policies and applicable requirements.

Google explains that websites using its data segments for remarketing should disclose the use of visitor information for online advertising and explain how third-party vendors, including Google, may use cookies or device identifiers for advertising based on previous website visits.

You can manage certain personalized advertising preferences through Google’s available advertising controls.

6. REMARKETING AND PERSONALIZED ADVERTISING

Afiix may use remarketing or similar advertising technologies to show advertisements to people who have previously interacted with our website, advertisements, content, or services.

For example, someone who visits our website but does not complete a purchase may later see an Afiix advertisement on a supported advertising platform.

Remarketing may be conducted through platforms such as:

  • Meta
  • Google
  • YouTube
  • Other advertising and technology platforms used by Afiix

These platforms may use cookies, pixels, device identifiers, or similar technologies to recognize previous interactions and deliver or measure relevant advertising.

You may have the ability to control or opt out of certain forms of personalized advertising through the relevant platform’s settings.

Google provides users with controls for opting out of personalized advertising and data segments.

7. CRM AND CUSTOMER MANAGEMENT

Afiix may use third-party CRM and customer-management systems to organize and manage information relating to individuals who interact with our business.

Our CRM may be used to:

  • Store contact information
  • Manage enquiries
  • Track communication
  • Manage customer relationships
  • Record purchases
  • Manage leads and opportunities
  • Provide customer support
  • Send relevant communications
  • Manage educational programs
  • Track the status of enquiries or customers
  • Improve our customer experience

Information stored in our CRM may include information that you voluntarily provide, such as your name, email address, phone number, enquiry details, purchase information, and communication history.

We may share relevant information with our CRM or technology providers where reasonably necessary to provide these services.

8. EMAIL, PHONE AND WHATSAPP COMMUNICATION

If you provide your email address or phone/WhatsApp number, Afiix may use it to communicate with you regarding:

  • Enquiries
  • Purchases
  • Course or masterclass access
  • Customer support
  • Important service updates
  • Account-related information
  • Educational information
  • Relevant products or services

Where permitted by applicable law and based on applicable consent or other lawful grounds, we may also send promotional communications about Afiix products, educational programs, workshops, or mentorship opportunities.

You can opt out of promotional communications at any time.

Please note that opting out of marketing communications does not necessarily stop essential transactional or service-related communications.

9. USE OF PERSONAL INFORMATION

We may use personal information for the following purposes:

Providing Our Products and Services

To:

  • Process purchases
  • Provide access to purchased products
  • Deliver educational content
  • Provide customer support
  • Manage customer accounts
  • Provide information relating to products or services

Business Operations

To:

  • Manage leads and customers
  • Maintain business records
  • Process transactions
  • Improve our services
  • Prevent fraud and misuse
  • Maintain website security
  • Resolve disputes

Marketing and Advertising

To:

  • Measure advertising performance
  • Measure conversions
  • Understand marketing effectiveness
  • Create advertising audiences
  • Conduct remarketing
  • Improve advertisements
  • Provide relevant information about our products and services

Communication

To:

  • Respond to enquiries
  • Provide support
  • Send purchase-related communications
  • Provide course or program updates
  • Send promotional communications where permitted

10. SHARING OF INFORMATION WITH THIRD PARTIES

We may share personal information with third-party service providers where reasonably necessary to operate our business, provide our products and services, process transactions, communicate with customers, measure advertising, or manage our website.

These providers may include:

  • Payment processors
  • Website and hosting providers
  • CRM providers
  • Course or learning-management platforms
  • Email service providers
  • WhatsApp or communication providers
  • Meta
  • Google
  • Google Analytics
  • Advertising and measurement providers
  • Customer-support tools
  • Technology and security providers
  • Professional advisers
  • Government authorities where legally required

We do not sell your personal information as a standalone product.

Third-party service providers may process information according to their own privacy policies, terms, and applicable legal requirements.

11. SHARING DATA WITH META AND GOOGLE

Where applicable, Afiix may share or make available certain information or identifiers to Meta and Google for purposes such as:

  • Advertising measurement
  • Conversion measurement
  • Campaign optimization
  • Audience creation
  • Remarketing
  • Personalized advertising where permitted
  • Analytics

The information and method of sharing will depend on the advertising or measurement technology being used.

Where we use first-party customer information for advertising or measurement purposes, we will use it in accordance with applicable laws, applicable platform requirements, and the terms governing those services.

Google’s customer-data policies require advertisers to disclose third-party sharing for ad measurement and obtain consent where legally required.

Google also prohibits sending personally identifiable information to Google through ordinary remarketing or conversion tags in prohibited ways. Accordingly, Afiix does not intend to place plain-text personal information such as email addresses or phone numbers into advertising URLs or ordinary tracking parameters.

12. LEAD DATA AND ADVERTISING

When you voluntarily submit your information through an Afiix form, we may use that information to:

  • Respond to your enquiry
  • Provide requested information
  • Contact you regarding the relevant product or service
  • Manage your enquiry within our CRM
  • Provide customer support
  • Measure advertising effectiveness where permitted
  • Conduct relevant remarketing where permitted

We do not use personal information for unrelated purposes without appropriate notice or a lawful basis where required.

13. EDUCATIONAL PRODUCTS AND MENTORSHIP

Afiix currently offers educational products, including recorded masterclasses.

We may also offer additional educational services, workshops, courses, or live mentorship programs.

If you purchase a product or voluntarily express interest in our educational offerings, we may provide information about related Afiix products or programs, subject to applicable law and your communication preferences.

Participation in any additional program, including live mentorship, is optional and subject to the applicable program terms, eligibility requirements, pricing, and availability.

14. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Providing products and services
  • Customer support
  • Maintaining transaction records
  • Accounting and business records
  • Advertising measurement
  • Managing customer relationships
  • Preventing fraud and misuse
  • Resolving disputes
  • Complying with legal and regulatory obligations

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.

15. DATA SECURITY

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, misuse, loss, alteration, disclosure, or destruction.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information.

16. YOUR PRIVACY RIGHTS AND CHOICES

Depending on applicable law, you may have rights relating to your personal information, including:

  • Requesting information about personal data processed by us
  • Requesting correction of inaccurate information
  • Requesting deletion where legally applicable
  • Withdrawing consent where consent is the basis for processing
  • Opting out of promotional communications
  • Raising a privacy-related complaint

India’s Digital Personal Data Protection Act provides for notice regarding the personal data collected and purposes of processing, as well as consent requirements and withdrawal rights where consent is the basis for processing.

To submit a privacy request, contact:

care@afiix.in

We may need to verify your identity before processing certain requests.

17. MARKETING OPT-OUT

You may opt out of promotional emails or other marketing communications by:

  • Using the unsubscribe option included in an email;
  • Following the opt-out instructions provided in a communication; or
  • Contacting us at care@afiix.in.

Please note that opting out of marketing communications may not stop essential communications relating to purchases, payments, course access, customer support, security, or other necessary service information.

18. ADVERTISING PLATFORM CONTROLS

Advertising platforms may provide their own controls for managing personalized advertising.

For example, Google provides controls through its advertising settings, including options relating to personalized advertising and data segments.

Users may also have controls provided by Meta and other advertising platforms regarding advertising preferences and personalized advertising.

19. THIRD-PARTY WEBSITES

Our websites may contain links to third-party websites, payment services, social-media platforms, educational platforms, or other external services.

Afiix does not control the privacy practices of these third parties.

We encourage you to review the privacy policy of any third-party website or service before providing personal information.

20. CHILDREN’S PRIVACY

Our educational products and services are intended for a general audience and are not specifically directed toward children.

We do not knowingly request personal information from children in circumstances where doing so is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us at care@afiix.in.

21. INTERNATIONAL DATA PROCESSING

Some third-party service providers used by Afiix may process information outside India.

These may include technology, advertising, analytics, CRM, communication, hosting, payment, or other service providers.

Where personal information is processed outside India, we seek to use appropriate safeguards and comply with applicable legal requirements.

22. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in:

  • Our business
  • Products and services
  • Technology
  • CRM systems
  • Advertising platforms
  • Data-processing practices
  • Legal or regulatory requirements

When we update this Privacy Policy, we will change the Last Updated date at the top of this page.

We encourage visitors to periodically review this page.

23. CONTACT US

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or our handling of personal information, please contact us.

Afiix

Business/Legal Location: Delhi, India
Email: care@afiix.in
Phone: +91 6295698107
Website: https://afiix.in/
Landing Page: https://learn.afiix.in/

We will make reasonable efforts to respond to privacy-related enquiries within a reasonable period.

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